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  • Writer's picturePiyusha Pilania

Best Practices for Reducing Headless Commerce Total Cost of Ownership with Salesforce

The small business and service sectors are becoming more and more competitive as business advances at lightning speed; hence, most businesses are considering moving to headless commerce. Companies with separate front-end and back-end activities are referred to as ‘headless commerce’ primarily for this reason. It has much to do with programming, user experience (UX), general site layout, and back-end operations. Your customers will never see the code that performs the magic for them; instead, they will only be exposed to the front-end experience that is customized to their requirements.

Regarding product pricing, there are a lot of factors to take into account. Setting the correct expectations and developing a good implementation plan is crucial for reducing costs and accelerating time to value. This entails screening vendors and partners and determining the best combination of cost and customization.

Here's a guide to assist you in accurately estimating the TCO and achieving results right away.

Develop a cost-benefit model to generate appropriate expectations.

The first key milestone for commerce experts, IT leaders, and CIOs who wish to execute headless commerce is obtaining finance team buy-in. The goal is to demonstrate how headless may increase top-line revenue while also improving operational efficiencies. And it all begins with determining the best cost-benefit model. This will assist you in balancing growth expectations with expenses, cost drivers, and the TCO.

Achieve the most flexibility and long-term customer success from your commerce solution.

A partnership that offers the best of both worlds can be beneficial: While your team is still in charge of creating a distinctive brand experience, they contribute decision-making and tooling knowledge. Here, composable commerce can be useful. With this headless development methodology, you may choose the best-in-class commerce components and combine them into a unique application tailored to your unique business requirements and objectives.

Create a plan for management and servicing.

Developers and IT teams are fully autonomous and have the freedom to control the client experience thanks to headless commerce. Nevertheless, accountability also comes with this authority. Your IT department is in charge of routine maintenance, availability, security, and scalability when using a home-grown headless platform.

Your ability to innovate will decrease as you allocate more resources to managing maintenance and uptime. When you spend the majority of your time making sure that the commerce experience is online, staying adaptable is difficult. Organizations need the necessary skill set and sufficient resources to succeed when they choose a headless path.

Be wary when forming headless alliances.

It's crucial to be strategic when choosing your alliances because the proper ones can help you save time and money, while the wrong ones can dramatically increase your total cost of ownership. To achieve your headless commerce goals, choose the services you require, develop and integrate those services with a reliable partner, and establish a strategy for continuing maintenance and management. The greatest services and the know-how to scale your organization as it expands will be offered by the ideal partner to assist you in implementing your headless strategy.

Give your online storefront the attention it deserves.

When choosing a partner for your commerce storefront, keep the following in mind to reduce TCO and promote growth:

Business user tooling for merchandisers is inadequate if you choose an API-only vendor. These tools include content management, pricing books, inventory management, and catalog management. To make up for it, you'll have to scrounge up third-party solutions to run a storefront, which has a big impact on the overall cost of your solution.

Front-end hosting and availability: Hosting rates can vary greatly based on traffic and the features of your website, making it difficult to predict how much money you will need to set aside from the start. Selecting a partner who not only hosts your site but also manages its scalability and security can be extremely beneficial. This drastically reduces expenditures while also protecting your company from several threats.

Hence, Salesforce Headless Commerce provides you with everything you need for headless, as well as the flexibility to pick and select the elements that are the greatest match for your organization.

With the Composable Storefront for headless commerce, you can create a unique experience that defines your brand and unleashes agility. Bring your own storefront and deploy it on top of our headless APIs. You may even mix and match these tactics across your various channels and geographies. Also, Salesforce manages headless deployments, you will no longer be responsible for the front end's ongoing maintenance, availability, security, and scalability.

What are you waiting for? Get in touch with us today and get started on your journey to success. Our experts at Apphienz are well-equipped with Salesforce implementation, Salesforce integrations, and Salesforce customizations. Visit our website to know more about us.


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