What Is On-Demand Administrator and How Your Organization Can Benefit From It?

There are plenty of things to love about Salesforce. First of all, it has an easy-to-use interface with plenty of features and extensions. You can also access Account Reports, File and Content Reports, High-Velocity Sales Reports, and other standard templates. Best of all, you aren’t limited to the features and report types on the platform—you can customize and develop the application to fit your needs.

Recently, you might have come across terms like On-Demand Administrator, Admin On-Demand, or Virtual Administrator and are wondering what this means and how you can benefit from it. You are in the right place, this blog explains what an On-Demand Administrator is and how it can help your organization.

Whether you need to build a custom object or want to create an interface familiar to your customers, On-Demand Administrator have you covered.

Why Get a Virtual Salesforce Administrator

The best virtual administrators have experience in all aspects of integration on Salesforce. They help clients maintain their instance in various ways—Salesforce admins can complete platform-based projects that improve adoption and usability on Salesforce. These projects also contribute to business productivity, delivering a considerable return on investment. A small to medium enterprise without in-house Salesforce technical resources for managing their org will find it helpful to hire an on-demand administrator.

Companies that are in between hires or are looking for someone to take care of your instance when your employee is on leave would also benefit from having an On-Demand Administrator. If your Salesforce Administrator is suddenly bombarded with work, we can give you a hand. So, that you don’t have to worry about hiring somebody for these short-term roles.

A virtual admin can build process applications and new custom objects. They can develop and implement workflows and reports, customize forms and screens, and find other ways of improving processes inside the company. On-Demand Administrators work as a part of your team. Furthermore, if you hire on-demand admin, you only pay for the hours they are working for you, which means more savings for your company.

Also, if you hire Apphienz’s On-Demand Admin, you get 24-hour service. Apphienz has skilled onshore and offshore teams, so you are sure to get high-quality customer service at all hours. Constantly available support means you won’t get over-billed. A good Salesforce partner like Apphienz has a time logging system that enables you to keep an eye on daily logs. You will only pay for what you use. Finally, with Salesforce support, you get flexible payment terms. You will only get one invoice for all the hours your consultants spend on your account, but you can pay in several ways.

Services That Your Salesforce Partners Should Cover

Besides the generic admin tasks, companies could benefit from remote or onsite training from On-Demand Admins. They could also provide recommendations on using Salesforce, which is especially helpful for teams with employees who handle the day-to-day administration of services and tasks on the platform. A consultant can review your business processes and tell you how you can improve on them.

For more complex projects instead of hiring a full team of developers, consultants, BA’s, QA’s and Architects, you can simply opt for Managed Services and Support. This feature is ideal for small businesses for whom dedicated administrative staff would be costly. Clients looking for complex implementation of multiple processes or ones who have projects needing deep development can benefit from the customization support that our Managed Services and Support option provides. Force.com platform expertise is another feature of managed service provider contracts.

Conclusion

Salesforce is a valuable platform for developing and nurturing client relationships. This powerful cloud computing service is more than a place to keep client information. You can customize your instance and keep it tailored to your company or clients’ needs. Getting a Salesforce partner or consultant will help you make the most of this SaaS.

Keep your company connected and scale new heights with Apphienz. We deliver Salesforce managed services and support to nonprofits, healthcare companies, financial institutions, and more among other services. Get in touch with us today for more information!