Mani AnandJun 27, 2023How Will Salesforce's WhatsApp for Service Cloud Use AI, and Data to enhance customer Conversations?Salesforce, the global leader in CRM, recently released an integration with WhatsApp, the world's most popular messaging application.
Tejkaran SinghDec 29, 2022Top Salesforce Spring '23 Service Cloud FeaturesWith the all-new Salesforce Spring '23 Service Cloud features discover new capabilities that will assist you and your team provide efficient
Hasti DavdaSep 5, 2022Top Salesforce Winter '23 Service Cloud FeaturesYou can provide efficient and flexible service with Salesforce's latest Winter ‘23 expanded set of Service Cloud features. Y
Piyusha PilaniaMay 18, 2022How SMBs Are Able to Thrive During Inflation Through SalesforceWith Salesforce-managed services, there are many ways to deliver self-service to the customer. This can include building custom apps like
Mani AnandDec 31, 2021Reasons Why You Should Invest In Sales OperationsSales operations/sales ops are the driving organizational force behind a sales team, establishing procedures, tactics, and communication..
Mani AnandDec 24, 2021Engage Users and Associates in Real-time, Visual & Voice Cues With Salesforce Service Cloud.Eliminate physical contact with customers without compromising important face time. You can use Visual Remote Assistant to provide emergency